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PROPUESTA DE INSTRUMENTO PARA LA MEDIDA DEL CLIMA ORGANIZACIONAL: EL TCO-99

ROMERO RAMOS, Néstor; GONZÁLEZ SUÁREZ, Arnoldo José; LÓPEZ CEBALLOS, Carlos Evelio; SEHTMAN TIOMNO, Kathia ; ABADI ZEBEDE, Jacqueline ; MEJÍA FIGUEROA, Luciana; ITURRALDE DE LEÓN, Vilma

PROPOSAL OF AN INSTRUMENT FOR MEASURING ORGANIZATIONAL CLIMATE: THE TCO-99




Autores ROMERO RAMOS, Néstor
Autores GONZÁLEZ SUÁREZ, Arnoldo José
Autores LÓPEZ CEBALLOS, Carlos Evelio
Autores SEHTMAN TIOMNO, Kathia
Autores ABADI ZEBEDE, Jacqueline 
Autores MEJÍA FIGUEROA, Luciana
Autores ITURRALDE DE LEÓN, Vilma

Tema empresa
Tema bienestar
Tema satisfacción laboral
Tema confiabilidad
Tema validación
Tema Recursos Humanos
Tema company
Tema well-being
Tema job satisfaction
Tema reliability
Tema validation
Tema Human Resources

Descripción Organizational climate is defined as the shared meaning that members of an organization attribute to events, policies, and practices, and it reflects the characteristics of the organization and the perceptions of its members. This study aims to design an instrument to measure organizational climate (TCO-99). The TCO-99 contains 99 questions and nine dimensions. It was evaluated using a sample of 87 people from a Colombian public institution, and convergent validity was tested with a reference scale. From a psychometric perspective, the test is reliable with adequate Cronbach's alpha values. Similarly, the significant and positive correlations between the dimensions of the TCO-99 and the reference scale demonstrate convergent validity. The application of the test to companies in Nicaragua and Mexico revealed that well-being, business efficiency, and rewards were the worst-rated dimensions in all three companies, while leadership received the most positive rating. It was suggested to implement action plans to improve employee well-being, which could improve productivity and overall performance. It is concluded that the TCO-99 is a reliable and valid tool for measuring organizational climate, and its application can help organizations identify areas for improvement and implement strategies for a more positive work environment.
Descripción El clima organizacional se define como el significado compartido que los miembros de una organización atribuyen a eventos, políticas y prácticas, y refleja las características de la organización y las percepciones de sus miembros. Este trabajo tiene como propósito el diseño de un instrumento para medir el clima organizacional (TCO-99). El TCO-99 contiene 99 preguntas y nueve dimensiones, fue evaluado utilizando una muestra de 87 personas de una institución pública colombiana y se probó la validez convergente con una escala de referencia. Desde el punto de vista psicométrico, el test es confiable con valores del alfa de Cronbach adecuados. Igualmente, las correlaciones significativas y positivas entre las dimensiones del TCO-99 y la escala de referencia, demuestras la validez convergente. La aplicación del test a empresas en Nicaragua y México, reveló que el bienestar, la eficiencia empresarial y las recompensas eran las dimensiones peor valoradas en las tres empresas, mientras que el liderazgo recibía la valoración más positiva. Se sugirió implementar planes de acción para mejorar el bienestar de los empleados, lo que podría mejorar la productividad y el rendimiento general. Se concluye que el TCO-99 es una herramienta confiable y válida para medir el clima organizacional, y su aplicación puede ayudar a las organizaciones a identificar áreas de mejora e implementar estrategias para un clima laboral más positivo.

Editorial QLU

Fecha 2024-09-10

Tipo info:eu-repo/semantics/article
Tipo info:eu-repo/semantics/publishedVersion
Tipo TEXT
Tipo TEXTO

Formato application/pdf

Identificador https://revistas.qlu.ac.pa/index.php/latitude/article/view/257
Identificador 10.55946/latitude.v2i20.257

Fuente Latitude; Vol. 2 No. 20 (2024): Latitude: Multidisciplinary Research Journal; 41-62
Fuente Latitude; Vol. 2 Núm. 20 (2024): Latitude: Revista Multidisciplinaria ; 41-62
Fuente 2644-4038
Fuente 2644-4038

Idioma spa

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